Auto req ID: 5278BR
Title: Sr. Human Resources Generalist
Job Function: Human Resources
State and City: Texas, Plano
Company: Harley-Davidson Financial Services
Full or Part-Time: Full-Time
Job Summary
The Sr. HRG enhances the company’s human resources department through: objectively coaching employees and management through complex employee relations issues; administration of the recruiting and selection process; providing education and training for employees on various policies and programs; and implementation & maintenance of human resource policies and procedures.
Primary Responsibilities
• Resolves manager and employee issues by investigating complaints and concerns; evaluating and identifying options for resolution; meeting with managers and employees; facilitating communication; providing advice, guidance and direction that is consistent with standards, practices, policies, procedures, regulation and state or federal law.
• Handles the recruitment, interviewing, and selection of candidates for positions at this location; advise managers on candidate qualifications. Coordinates the background investigation process to include criminal, credit and drug screens, and ensures successful first day new hire orientation process on all new hires.
• Participates in developing department goals, objectives, and systems.
• Conducts Exit Interviews and prepares and analyzes turnover reports to identify problem areas.
• Identifies emerging human resource issues by surveying and interviewing employees and managers; prepares recommendations for new policies or changes to existing policies to remain competitive with the marketplace. Maintains open communication channels with employees and managers by answering questions; explaining current policies and procedures.
• Responsible for protecting employee, customer and corporate information. Follows established physical, electronic and procedural safeguards, including policies regarding data protection, segregation of duties, use of passwords, and access to information based solely on business need. In addition, any company-proprietary information (including but not limited to customer information) may not be transferred or transported outside of HDFS by employees upon leaving the company.
• Maintains a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.
• Performs other related duties as required and assigned.
Education Required
Bachelor's Degree in Human Resources or related field required
Experience Required
• Minimum of 5 years’ experience in Human Resources as a generalist required.
• Experience supporting both employee relations and recruiting required.
• Professional Certification(s) (PHR; SPHR; SHRM-CP; SHRM-SCP, etc.) strongly preferred.
• Strong computer skills and knowledge of MS Windows and MS Office required.
• Experience with an applicant tracking system a plus.
• Experience with behavioral based interviewing, DDI Targeted Selection certification a plus.
• Experience in a call center environment a plus.
Direct Reports: No
Travel Required: 10-25%
Title: Sr. Human Resources Generalist
Job Function: Human Resources
State and City: Texas, Plano
Company: Harley-Davidson Financial Services
Full or Part-Time: Full-Time
Job Summary
The Sr. HRG enhances the company’s human resources department through: objectively coaching employees and management through complex employee relations issues; administration of the recruiting and selection process; providing education and training for employees on various policies and programs; and implementation & maintenance of human resource policies and procedures.
Primary Responsibilities
• Resolves manager and employee issues by investigating complaints and concerns; evaluating and identifying options for resolution; meeting with managers and employees; facilitating communication; providing advice, guidance and direction that is consistent with standards, practices, policies, procedures, regulation and state or federal law.
• Handles the recruitment, interviewing, and selection of candidates for positions at this location; advise managers on candidate qualifications. Coordinates the background investigation process to include criminal, credit and drug screens, and ensures successful first day new hire orientation process on all new hires.
• Participates in developing department goals, objectives, and systems.
• Conducts Exit Interviews and prepares and analyzes turnover reports to identify problem areas.
• Identifies emerging human resource issues by surveying and interviewing employees and managers; prepares recommendations for new policies or changes to existing policies to remain competitive with the marketplace. Maintains open communication channels with employees and managers by answering questions; explaining current policies and procedures.
• Responsible for protecting employee, customer and corporate information. Follows established physical, electronic and procedural safeguards, including policies regarding data protection, segregation of duties, use of passwords, and access to information based solely on business need. In addition, any company-proprietary information (including but not limited to customer information) may not be transferred or transported outside of HDFS by employees upon leaving the company.
• Maintains a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.
• Performs other related duties as required and assigned.
Education Required
Bachelor's Degree in Human Resources or related field required
Experience Required
• Minimum of 5 years’ experience in Human Resources as a generalist required.
• Experience supporting both employee relations and recruiting required.
• Professional Certification(s) (PHR; SPHR; SHRM-CP; SHRM-SCP, etc.) strongly preferred.
• Strong computer skills and knowledge of MS Windows and MS Office required.
• Experience with an applicant tracking system a plus.
• Experience with behavioral based interviewing, DDI Targeted Selection certification a plus.
• Experience in a call center environment a plus.
Direct Reports: No
Travel Required: 10-25%